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Click the button above for a .pdf version of my resume.
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Click the button above for my cover letter.
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Professional Summary |
With a multi-faceted career and passion for project management, I’m an asset to any team seeking innovation, growth, and customer satisfaction. With my unique perspective, I excel when leading cross functional teams and identifying opportunities for exceeding expectations. People excite me, relationships drive me, teams inspire me.
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Experience |
Strategic Account Manager, Content Marketing
Highwire PR | May 2024 - Present Senior Director of Customer Success Juno Live | Oct. 2022 - Feb. 2023 Director of Customer Success Juno Live | Feb. 2022 - Oct. 2022 Senior Manager, Customer Success Juno Live | Oct. 2021 - Feb. 2022 Manager of Customer Success Department Juno Live | June 2021 - Oct. 2021 Senior Customer Success Account Manager Juno Live| Feb. 2021 - June 2021 Customer Success Account Manager Juno Live | Nov. 2020 - Feb. 2021 Event Manager Corinthian Events | May 2018- March 2020 Function Manager Gore Place | July 2014 - Feb. 2017 |
Contract Work |
Office Project Manager
DesignLight | March 2023-Present Production Manager: Conferences and Events American Promise | Feb. 2018- June 2018 Event Planner Whim Events | 2017 Season Production Stage Manager ART Institute, Harvard University | 2011 - 2013 Seasons Oberon Theater | 2012 Company One | 2012 The Theater Barn | Summer 2012 Season Weston Theater | Summer 2011 Season |
Skills, Certifications & Awards |
Advanced: Jira, Confluence, Slack, Adobe Photoshop, Microsoft Office Suite, EventBrite, Evite, Constant Contact
Fluency: JSON, HTML, CSS, Zapier, Adobe InDesign and Lightroom, Microsoft Access, Whoova, CVent, reading musical scores Operating Systems: Mac, all OS-X, Windows XP – 10 Pro, Google Suite & Android Certifications: CRLA Master Writing Tutor, First Aid/ CPR/ AED, TIPS, ServeSafe Awards: Employee of the Month (Juno/ Sept. 2022), Winner of Most Slack Messages sent in a quarter for 8 quarters straight! |
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Passions |
Sailing & Water sports
Travel - Carry-on Only! Hiking, Dance, Court Volleyball, Golfing Photography & Digital Arts Pottery, Quilting, Knitting |
Education |
University of Vermont | Bachelor's of Science
Sept. 2006 – June 2011 | Business Administration, Marketing Minor: Theater Management & Design Victoria University of Wellington, New Zealand | Study Abroad Feb. 2008 – June 2008 | Branding & International Marketing Strategy Including Go to Market and Social Marketing execution |
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My Why |
My mission is to help people connect, finding ways to bridge gaps and create meaningful interactions. Empathy is at the core of my work, as I constantly strive to understand and address the needs of my colleagues and clients alike.
The COVID-19 pandemic taught me that my diverse interests are actually my superpower. I see challenges from multiple angles and bring fresh solutions to the table. Over the course of my professional journey, I have demonstrated unwavering loyalty, dedication, and a passion for working with people. Drawing upon my multi-faceted career, I possess a unique perspective and versatile skill set that enable me to thrive in customer success leadership roles. |